Lending with us is broken down into four simple steps; browse, lend, love, return. Refer to our ‘How it works’ page for more information. 

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Always book for the date you are wearing the garment as it will be sent to you early if you select an earlier date. Our return date is based off the date you selected – therefore it is important you select the correct date elsewise the return date could mean you miss out on wearing your item.

Our pricing is for one-day wear, for single person use. If you are wanting to book an extended time and this does not clash with any other pre-booked dates, you will be charged accordingly. 

Our prices include standard cleaning of your garment, so please do not wash them yourself. If your garment is extensively dirty, you will be charged an extra dry cleaning fee as per our T&Cs.

We do not offer a postal try on service, only an in-house service, based in Kohimarama, Auckland. If you'd like to book in to try a garment on, send us an email at lendthetrends@gmail.com and we'll try to accomodate you.

We aim for it to arrive at least one working day before your event, but usually it’ll arrive earlier depending on whether the garment has been rented the same week of your booking.

Just be sure to drop the garment at the post shop the next day (Monday) before 5pm.

We offer no refunds for this. We do have in house try ons based in Auckland if you would like to try on prior, just send us an email to book this in!

It is so important that you return your dress on time as without doing so, there can be significant delays. Please refer to our 'Terms and Conditions' to see a full list of late fees associated with returning garments late.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.